Gift Card FAQ
  • What is the validity of a gift card?
    • The value in a gift card is valid for 2 years. Extension of validity will not be allowed.
  • Can a gift card be used more than once?
    • Yes, provided there is still a balance remaining on the card.
  • Can gift cards be topped-up?
    • No, you cannot top up a gift card.
  • Can more than one gift card be used towards a purchase?
    • Yes. A customer can redeem another gift card during checkout.
  • Can a gift card be used to buy a gift card?
    • No, you cannot use a gift card to buy another gift card.
  • Can a gift card be used to pay for shipping and taxes?
    • Yes, gift cards are applied to the final order total which includes shipping and taxes.
  • Can I apply a discount code to my gift card purchase?
    • No, you cannot apply a discount code to a gift card purchase.
  • Can gift cards be used in conjunction with a discount code?
    • Yes, gift cards are a form of payment.
  • Can i get a cash refund for any unused value in the gift card?
    • No refunds will be permitted. Any unused value in the gift card after expiry will be forfeited.
  • I lost the link to the gift card. Can I retrieve it?
    • Please email us at customerservice@allwouldenvy.com and we will assist you on this.
  • Someone used my gift card without my knowledge. What should I do?
    • Gift cards should be kept private and not be shared with others. We will strictly not issue a replacement gift card.
  • Can I check the balance value in the gift card?
    • We are afraid you will not be able to check the balance of the gift card. Please email us at customerservice@allwouldenvy.com if you would like to enquire about the balance value.
}