Q: What is the validity of a gift card?
A: The value in a gift card is valid for 2 years. Extension of validity will not be allowed.
Q: Can a gift card be used more than once?
A: Yes, provided there is still a balance remaining on the card.
Q: Can gift cards be topped-up?
A: No, you cannot top up a gift card.
Q: Can more than one gift card be used towards a purchase?
A: Yes. A customer can redeem another gift card during checkout.
Q: Can a gift card be used to buy a gift card?
A: No, you cannot use a gift card to buy another gift card.
Q: Can a gift card be used to pay for shipping and taxes?
A: Yes, gift cards are applied to the final order total which includes shipping and taxes.
Q: Can I apply a discount code to my gift card purchase?
A: No, you cannot apply a discount code to a gift card purchase.
Q: Can gift cards be used in conjunction with a discount code?
A: Yes, gift cards are a form of payment.
Q: Can i get a cash refund for any unused value in the gift card?
A: No refunds will be permitted. Any unused value in the gift card after expiry will be forfeited.
Q: I lost the link to the gift card. Can I retrieve it?
A: Please email us at email@example.com and we will assist you on this.
Q: Someone used my gift card without my knowledge. What should I do?
A: Gift cards should be kept private and not be shared with others. We will strictly not issue a replacement gift card.
Q: Can I check the balance value in the gift card?
A: We are afraid you will not be able to check the balance of the gift card. Please email us at firstname.lastname@example.org if you would like to enquire about the balance value.
To best assess your fit, choose a garment that you already own and that fits you well. Lay this item flat and measure across the front. Then, compare your measurement with your desired garment's "Measurements" chart. Please note that measuring your body directly may provide misleading measurements.
To determine an accurate chest measurement, lay your measuring tool flat
Our measurement chart provides the garment's natural waist dimension - this is the thinnest part of your mid-section. For a dress' waist measurement, find the thinnest part of the garment (the waistband) and measure it. For pants or a skirt, measure the top of the garment to ascertain its waist.
To obtain the length of a top or dress, measure from the top of the shoulder to the bottom of the garment. For pants and skirts, this is the measurement from the waist to the bottom hem.
Measure the widest part of a skirt or pants, below the waistband, to determine fit. When measuring a skirt, it's best to use a garment that is fitted and not free-flowing.
Measure 1” below your crotch around your thigh.