Gift Card FAQ
What is the validity of a gift card?
What is the validity of a gift card?
The value in a gift card is valid for 1 year. Extension of validity will not be allowed.
Can a gift card be used more than once?
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can gift cards be topped-up?
Can gift cards be topped-up?
No, you cannot top up a gift card.
Can more than one gift card be used towards a purchase?
Can more than one gift card be used towards a purchase?
The gift cards in your account will all be consolidated and you can use the value in all your gifts during checkout.
Can a gift card be used to buy a gift card?
Can a gift card be used to buy a gift card?
No, you cannot use a gift card to buy another gift card.
Can a gift card be used to pay for shipping fees?
Can a gift card be used to pay for shipping fees?
Yes, gift cards are applied to the final order total which includes shipping fees.
Can I apply a promo/discount code to my gift card purchase?
Can I apply a promo/discount code to my gift card purchase?
No, you cannot apply a promo/discount code to the purchase of a gift card.
Can gift cards be used in conjunction with a discount code?
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Can I get a cash refund for any unused value in the gift card?
Can I get a cash refund for any unused value in the gift card?
Gift cards are non-refundable. Any unused value in the gift card will be forfeited upon expiry of the gift card.
Can I check the balance value in the gift card?
Can I check the balance value in the gift card?
You can check the balance value in your gift card in your account on our website.
Can I use my gift card at your Plaza Singapura or Junction 8 stores?
Can I use my gift card at your Plaza Singapura or Junction 8 stores?
Yes, you can!
Can I use my gift card for IG livestream purchases?
Can I use my gift card for IG livestream purchases?
Gift cards cannot be used for IG livestream purchases.